The Business services industry encompasses any work that supports the infrastructure or productivity of a company, including IT services, financial services, logistics and shipping, janitorial and waste management and more. These industries are highly diversified and offer a wide range of services to companies of all sizes. They can be performed in-house or outsourced to third-party companies. Business services can be defined in different ways, depending on the industry or niche. For example, marketing services are often classified under business services because they help a company create and implement marketing strategies. Accounting services are also considered a type of business service, since they assist with managing finances and paying taxes. Notary services are also classed as a business service, as they provide legal assistance to businesses.
There are many types of business services, but the most common are consulting, information technology (IT), human resources, payroll, and shipping. These sectors offer a wide variety of career paths for qualified candidates. Many of these careers require a bachelor’s degree or higher, but there are also entry-level positions that only require a high school diploma and a strong work ethic. These positions may include a shipping clerk, office assistant, or janitorial worker. For positions that require more advanced training, such as software engineers or accountants, a bachelor’s or master’s degree is typically required.
These sectors vary in their specialization, but all are essential to the success of a business. Many of these jobs offer a high level of satisfaction because they provide important support functions that help a company achieve its goals. A good example of a business service is IT support, which helps a company keep its computer systems running efficiently and securely.
In a service-based industry, it’s important to focus on providing excellent customer service and creating repeat business. Customers can quickly turn away from a service-based company if the experience is not positive. This is especially true when dealing with business-to-business sales, where you are speaking directly to high-level decision makers rather than average consumers.
There is significant untapped growth potential in the business services sector, and EU legislation and policy actions aim to stimulate competitiveness. For example, the Services Directive allows companies to more easily establish in another EU country or provide services across borders. This has the effect of increasing efficiency and reducing costs for both clients and providers. To increase the attractiveness of this sector, the European Commission has set up a High Level Group on Business Services. This group has been tasked with developing a new impetus for policy development in this important sector, as well as highlighting its role in the global economy.